24/7 Blackboard Support

• Blackboard Support is available to faculty and students through the Blackboard Support Center. You can call the Bb Support Center at 1-866-434-8874 or go online.

Faculty/Staff Login Information

• Your Bb username is your campus network ID preceded by the number 10.
  • Example: John Smith's Bb username would be 10jsmith.
• Your Bb password configuration will be the first letter of your first and last name (both CAPITALIZED) followed by your employee ID number.
  • Example: Donald Duck with employee ID 12345 would have a default Bb password of DD12345.

When Are Your Courses Available in Blackboard?

• Courses are loaded into Blackboard as follows:
  • Fall Semester - July 15th
  • Spring Semester - December 1st
  • Summer Sessions - May 1st

When Are Students Loaded Into Blackboard?

• Students are loaded into Blackboard the Thursday before classes begin each semester. For Summer Sessions, they are loaded the Thursday before the start of the first Summer Session.

Courses are Set to Unavailable by Default

• In order for students to have your course show up on Blackboard, you need to change the course setting to Available. The steps to set your course to Available are listed below:
  1. Select the course
  2. Click Control Panel
  3. Click Settings in the Course Options box
  4. Click Course Availability
  5. Select Yes
  6. Click Submit

  Please Note: The course is ALWAYS available to the instructor, but if it says unavailable in parentheses by the course name in Blackboard, then it is not available to the student.

Online Tutorials For Blackboard

You will need to view the tutorials.

Using the Wiki Tool in Blackboard Tutorials

• Deleting a Page From a Wiki in Blackboard
• Create a Page in Wiki in Blackboard

• Blackboard Login
• Bb Tips and Tricks
• Step-by-Step Documentation
• Online Tutorials
• Bb Support
• Workshop Opportunities
• Student Resource Page

How To's from the Content Area of the Control Panel

• Add an Item
• Add a Folder
• Add a Test
• Add an Assignment
• Upload Multiple Files at Once
• Create a Blog in the Content Area
• Create a Wiki in the Content Area

How To's from Course Tools Area of the Control Panel

• Add an Announcement
• Hide Courses from 'My Courses' Area
• Send Email
• Create Groups
• Use the Combine Course Tool

How To's from Course Options Area of the Control Panel

• Setting Course to Available
• Exporting Course
• Import Course that you Exported
• Archive Course
• Customize Course Menu
• Course Design (add banner etc...)

How To's from Assessment Area of Control Panel

• Gradebook Basics
• Download/Upload Grades
• Manage Gradebook Items
• Weight Grades
• Download Assignments From Bb
• No Print/No Copy of Exams
• Performance Dashboard
• Create a Rule Using Early Warning System

• How To Login
• My Institution Page
• Content Area
• Course Tools
• Course Options
• User Management
• Assessment
• Combine Course Tool
• Best Practices
• Blackboard Manual (all the above documents in one file)
• Bb Course Template