is a process in which a neutral third party facilitates open, honest and direct
communication between two or more individuals or groups in an effort to help
resolve a problem, conflict or dispute. When done well, mediation can be an
extrememly beneficial and educational process for everyone involved. However, the
first and most important element for a successful mediation is a willingness to
engage in the mediation process.
Are you having a problem with...
If you and any of the above individuals/groups are in conflict, then mediation may
be a viable process for resolving that conflict. Mediation facilitates open dialogue
between the parties in conflict; often, this open dialogue is helpful. In this way, all
those involved are aware of the other's concerns and conflicts. Once this openness
is created, the individuals/groups in conflict can work collaboratively towards a
mutually beneficial solution.
If mediation seems right for you, or if you would like to speak with someone in more
detail, simply contact the Office of Student Standards by phone, email or by making
an appointment. You will be engaged in a conversation regarding your situation and
the viability of the mediation process for your specific circumstances. After
discussing your options, if you would like to pursue mediation the process will be
reviewed and a plan of action implemented - all collaboratively.
Conflict is inevitable; it's what people do once the conflict arises that makes the
difference. Often, these conflicts do not disappear; you must help resolve them by
taking an active effort. We can help!
Send comments or questions to Donald W. Young