is a process in which a neutral third party facilitates open, honest and direct communication between two or more individuals or groups in an effort to help resolve a problem, conflict, or dispute. When done well, mediation can be an extrememly beneficial and educational process for everyone involved. However, the first and most important element for a successful mediation is a willingness to engage in the mediation process.
Are you having a problem with...
If you and any of the above individuals/groups are in conflict then mediation may be a viable process for resolving that conflict. Mediation facilitates open dialogue between the parties in conflict; often, this open dialogue is, in itself, helpful. In this way, all those involved are aware of the other's concerns and conflicts. Once this openness is created, the individuals/groups in conflict can work collaboratively towards a mutually beneficial solution.
If mediation seems right for you - or if you would like to speak with someone in more detail, simply contact the Office of Student Standards by phone, email or by making an appointment. You will be engaged in a conversation regarding your situation and the viability of the mediation process for your specific circumstances. After discussing your options, if you would like to pursue mediation the process will be reviewed and a plan of action implemented - all collaboratively.
Conflict is inevitable; it's what people do once the conflict arises that makes the difference. Often, these conflicts do not disappear; you must help resolve them by taking an active effort. We can help!
Send comments or questions to Donald W. Young
